Frequently asked questions
Frequently asked questions
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What are the benefits of using your services?
What are the benefits of using your services?
You wear many hats and are expected to be on top of your game in many ways. One of the first items many agents hand off is the paperwork. In short – we give you the most amount of time for the least amount of investment. Should your transaction fail to close for any reason, you won’t owe us a fee. No “ifs, ands, or buts” about it. Our guarantee is that simple. Our team is committed to your success. We only get paid when you do!
What is included with your services?
What is included with your services?
We manage the details, deadlines, documents, communications, and more – and give you time back to generate leads, network, or even take a vacation! Visit our transaction services page to specific details for each service we offer.
Can you help with a transaction that has already started?
Can you help with a transaction that has already started?
Yes, we can take over a transaction that has already started.
What is a Transaction Coordinator?
What is a Transaction Coordinator?
A Transaction Coordinator (TC) assists real estate agents and brokers by performing administrative duties needed during each stage of a real estate transaction. A TC gathers all information, reviews each document and follows up on the contractual items. A TC provides peace of mind and timely communication keeping all parties informed.
How do I communicate with my Transaction Coordinator?
How do I communicate with my Transaction Coordinator?
We are here for YOU. We will communicate however you prefer to communicate. Your TC's are available for a call, zoom, email, and text. Email is typically how a TC will deliver contracts back and forth through a transaction.
Will my Transaction Coordinator be in contact with my clients?
Will my Transaction Coordinator be in contact with my clients?
Client communication is at your discretion. We believe our service we provide is most valuable when we communicate directly with your client(s) and we are able to keep you informed with all communications by including you as a CC on all e-mail correspondence. We act as an arm of your team, and all weekly updates to your client is branded as YOU/YOUR TEAM - so your client feels even more secure!
How do I know what is happening with my transaction?
How do I know what is happening with my transaction?
A status progress tracker can be viewed and all documents are uploaded and updated as they are received. You will have regular updates and communications with your Transaction Coordinator.
Do you have a cancellation fee?
Do you have a cancellation fee?
We only get paid when the transaction closes. If the client simply changes their mind and decides not to sell or your buyer walks, then there is no fee.
Don't see one of your questions?
Don't see one of your questions?
Schedule a brief call to learn more and have your questions answered!
Schedule a brief call to learn more and have your questions answered!
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